Terms of service
Terms of Service at Slaphappy Climbing
Welcome to Slaphappy Climbing! These Terms of Service outline the rules and regulations you must follow when using our website and purchasing our products. By using our site and making a purchase, you agree to the following terms.
Account Creation
When you create an account with Slaphappy Climbing, you are responsible for providing accurate and up-to-date information. You must protect your account credentials, and you agree to notify us immediately if you suspect any unauthorized use of your account.
Products and Pricing
- Product Information: We make every effort to accurately display our products, including descriptions, images, and prices. However, we cannot guarantee that your monitor's display will accurately reflect the products.
- Pricing: We reserve the right to change product prices at any time. Changes will not affect orders that have already been placed.
- Product Availability: Product availability is subject to change. If a product you ordered is out of stock, we will notify you and offer a refund or alternative product.
Ordering and Shipping
- Order Confirmation: After placing an order, you will receive an email confirming your order details. This is not an acceptance of your order; it's a confirmation that we have received it.
- Shipping: We will ship the products to the address provided during the order process. Please review your shipping information for accuracy.
Returns and Refunds
We offer a 30-day return policy. You may return products within 30 days of receiving your order, provided the product is undamaged, unused, and all tags remain attached. This policy includes custom products.
If a product exceeds 2kg in weight or has combined dimensions (depth, width, height) over 100cm, the customer may be responsible for return shipping costs.
To initiate a return, contact our customer service via email.
Disclaimer on the Risks of Climbing:
Climbing is a challenging and inherently risky sport. It is essential to understand and acknowledge the dangers involved in climbing, whether indoors or outdoors. By using our products or participating in climbing activities, you accept these risks, which include but are not limited to falling, equipment failure, weather conditions, rockfall, and other potential hazards.
Limitation of Liability:
Slap Happy Climbing Ltd. cannot be held responsible for any injuries, damages, or losses, including injury or death, that may result from your use of our products, participation in climbing activities, or visiting climbing areas. Climbing is a personal choice, and you are encouraged to assess your own abilities, knowledge, and experience to make informed decisions about your participation in climbing.
This additional clause emphasizes the importance of understanding the risks associated with climbing and acknowledges that Slap Happy Climbing Ltd. is not liable for any injuries or damages that may occur.
Slap Happy Climbing Ltd. is not responsible for any indirect, incidental, special, or consequential damages that result from the use or inability to use our products or website.
Intellectual Property
All content on our website, including images, text, and design, is protected by copyright and intellectual property laws. You may not use this content without written permission from Slap Happy Climbing Ltd.
Privacy
Your use of our website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
Indemnity
You agree to indemnify and hold harmless Slap Happy Climbing Ltd. from any claims, damages, losses, or expenses arising from your use of our website, products, or services.
Changes to Terms
Slap Happy Climbing Ltd. reserves the right to modify or replace these Terms of Service at any time. Changes will be posted on our website. Your continued use of our site constitutes acceptance of the updated terms.
Termination
Slap Happy Climbing Ltd. may suspend or terminate your account and access to our website at our sole discretion. This may be due to violations of these terms or other unlawful activities.
Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
support@slaphappyclimbing.com
Thank you !
